At CommCare, the resident experience is our primary focus. This is why we have closely evaluated our day-to-day operations at every one of our skilled nursing facilities and created a culture change movement. For us, it's about empowering our residents, giving them more choices, and changing the overall mindset that residents, families and facility staff members collectively exhibit toward our facilities' environment.
At some of our facilities, we are doing complete construction or renovations to adopt what we call "the household model," where our residents live in houses with other fellow residents and are assisted by a designated household coordinator. Some of our facilities are converting hallways into "neighborhoods," so residents share living and dining room spaces and engage in more community-like activities, based on their hallway location. The "finding ways to implement in daily practice model" is another cost-effective way in which all of our facilities are making small changes that really go a long way toward improving and enhancing resident-centered care. Here are the specific types of culture changes that have been implemented at each of our facilities thus far:
(Note: Please click on the title of each facility to expand and retract the full article)
Skilled Nursing Home Care Facilities in Louisiana
Baton Rouge Health Care CenterVisit Website: www.brhealthcarecenter.com
Baton Rouge Healthcare Center residents are happy and eating more, thanks to liberalized diets which have been implemented throughout the facility for those who are not on texture-limiting diets. Residents have experienced a few other changes during during their meal times. For example, condiments are now placed on all of the dining tables; and soups, sandwiches...
Bayou Vista Community Care Center
Visit Website: www.bayouvistaccc.com
Bayou Vista's culture changes have primarily come in the form of dietary improvements, "on-demand dining" and a spectacular short-order menu, providingflexibility for residents to order from a set menu at any time before 9 p.m. At meal time, the tables are set restaurant-style, with cloth napkins, bread baskets and condiment caddies.
All residents – with the exception of renal residents – are on regular diets, and enjoy a salad cart with choices of pasta salad and/or green salad. Dessert carts are also presented for residents to select one or more of their favorite desserts!
D'Ville House Community Care Center
Visit Website: www.dvillehouseccc.com
D'Ville House understands that the simple things in life can go a long way toward improving the facility experience for the resident. For instance, D'Ville House has adopted the restaurant-style approach to dining through the use of cloth napkins and table cloths, with condiment caddies placed at the center of every dining room table so that residents can spice up their meals as they see fit...
Greenbriar Community Care Center
Visit Website: www.greenbriarccc.com
Greenbriar has just completed major renovations, which have significantly increased the size of its dining room and doubled the size of its therapy department. Additionally, Greenbriar has purchased new equipment for its therapy department and opened a short-term rehab unit offering private rooms for short-term rehab stays.
Greenbriar has also implemented learning circles, so that residents and staff each have the opportunity to discuss and improve the facility's...
Guest House of Slidell
Visit Website: www.guesthouseofslidell.com
Guest House has been distancing itself from institutionalized regimes, and now offers baths and showers throughout the day for their residents. Additionally, the facility now offers a flexible meal schedule, so that residents can...
Natchitoches Community Care Center
Visit Website: www.natchitochesccc.com
Natchitoches is converting its residential structure into a household model, which accommodates 16 to 20 residents per household. Each of these six households contains its own kitchen, living room, dining room, spa and...
Oak Haven Community Care Center
Visit Website: www.oakhavenccc.com
Oak Haven has liberalized meals, so that every resident can enjoy their dining experience. Residents now dine with cloth napkins in place of bibs, and have a choice of what they want to eat, and even when they want to eat it. They can have a regular entrée and/or a choice of soup, salad and sandwich; and there is an array of desserts from which to choose.
The facility now offers dining that's more conducive to restaurant-style. There are bread baskets at each table...
Old Jefferson Community Care Center
Visit Website: www.oldjeffersonccc.com
Old Jefferson is transforming its traditional bathing rooms into hotel-like spa rooms, where furniture is now provided in the waiting areas, and the staff members working in the spa area wear new "spa specialist" uniforms. Additionally, residents now hang their clothes in designated hanging...
Ridgecrest Community Care Center
Visit Website: www.ridgecrestccc.com
Animals always make any place feel more like home, and Ridgecrest provides ample opportunity for residents to enjoy different breeds of them. Fish and a parakeet reside at Ridgecrest,...
Rio Sol Nursing Home
Rio Sol offers non-restrictive diets to most of its residents and has enhanced the dining experience with...
Riverlands Community Care Center
Visit Website: www.riverlandsccc.com
Riverlands has made some changes to its dining room dynamic.
Residents now enjoy tables dressed in festive tablecloths, with condiment caddies on every
one of them. The dietary measures have been changed, so that residents can enjoy the
same meals as one another, with the exception of those who need altered textured diets. Riverlands currently has a coffee station set up, and staff members have a hydration cart and snack cart to serve residents twice a day....
The Columns Community Care Center
Visit Website: www.thecolumnsccc.com
The Columns has removed the institutionalized, cafeteria-style approach from its dining experience and replaced it with more of a restaurant vibe. Specifically, The Columns plays soft background music in the dining room, and a harpist...
Tioga Community Care Center
Visit Website: www.tiogaccc.com
Tioga offers liberalized diets for its residents, along with hydration stations that provide coffee and iced tea. The facility has redone...